Most products are covered with a one-year manufacturer warranty, except where noted.
Please note for customers outside of the US: Addify will cover freight costs to the customer on unit warranty repairs, but the customer is responsible for any taxes on delivery. The customer is responsible for return unit warranty shipments from the customer and for freight costs on warranty parts to the customer.
Addify Limited ("Addify" or "Addify3d.com") ACTS ONLY AS A CONDUIT TO THE WARRANTY PROVIDER (the manufacturer except where noted) in any of, but not limited to, the following events, warranty providers will not repair products free of charge: physical damage, dropping, spillage, electric shock, etc. The warranty provider will act on their own discretion in these matters, and Addify is not responsible for their decisions. The warranty provider is the final arbiter of all disputes and will charge for all repairs if they deem that any event voided their warranty.
Addify IS NEITHER THE MANUFACTURER NOR WARRANTY PROVIDER and shall be held harmless for any actions of the manufacturer or warranty provider, including but not limited to: delays, defective products, or closure. Addify will not be able to provide Rescue service in the event that the manufacturer or warranty provider ceases to conduct business, or for any reason voids its warranty service, or for any other reason fails to deliver on its warranty obligations. If your item is returned for warranty repair and after inspection is found to be in working order (or in user error), you will be responsible for all shipping and repair estimate fees.